{ "dataset": "lezzwork-email-triage-v1", "description": "20 synthetic client emails for a small service business. Names, companies and addresses are invented; .example domains are reserved and never resolve.", "license": "CC0 \u2014 use freely", "emails": [ { "id": "E01", "from": "maya.lindqvist@pixelandthread.example", "received": "2026-09-03T10:12", "subject": "Question about invoice #1056", "body": "Hi,\n\nI received invoice #1056 for 3100 EUR but I think the hours look higher than we agreed in the proposal. Could you send the time breakdown? Happy to pay once I understand it.\n\nThanks,\nMaya Lindqvist", "expected_category": "invoice_question", "expected_action": "reply_within_1_day", "expected_priority": "medium" }, { "id": "E02", "from": "jonas.berger@vellumbooks.example", "received": "2026-09-03T08:11", "subject": "Do you take on small projects?", "body": "Hello,\n\nWe are a Vellum Books and need help setting up an online booking system. Budget is around 1200 EUR. Are you available in October?\n\nJonas Berger", "expected_category": "new_lead", "expected_action": "reply_within_1_day", "expected_priority": "high" }, { "id": "E03", "from": "priya.nair@lumenphotography.example", "received": "2026-09-02T14:27", "subject": "Can we move Thursday?", "body": "Hi Lezzwork,\n\nSomething came up, can we move our Thursday 14:00 call to Friday morning? Any time before 11 works for me.\n\nPriya Nair", "expected_category": "scheduling", "expected_action": "reply_within_1_day", "expected_priority": "medium" }, { "id": "E04", "from": "tomasz.kowalski@pixelandthread.example", "received": "2026-09-02T14:45", "subject": "Payment sent", "body": "Hi,\n\nJust paid invoice #1096 (1850 EUR) by bank transfer today. Should arrive in 1-2 days.\n\nBest,\nTomasz Kowalski", "expected_category": "payment_confirmation", "expected_action": "no_reply_needed_log_only", "expected_priority": "low" }, { "id": "E05", "from": "elena.petrova@orbitfitness.example", "received": "2026-09-01T08:46", "subject": "Website form stopped working", "body": "Hi,\n\nSince yesterday the contact form on our site shows an error after submit. We are losing enquiries. Can you look at this today?\n\nElena Petrova, Orbit Fitness", "expected_category": "support_request", "expected_action": "reply_within_4_hours", "expected_priority": "urgent" }, { "id": "E06", "from": "hello@growthly.example", "received": "2026-09-07T12:31", "subject": "Your weekly digest: 5 tools for freelancers", "body": "This week: 5 tools every freelancer should try, plus a discount code. Unsubscribe at any time.", "expected_category": "newsletter", "expected_action": "archive", "expected_priority": "none" }, { "id": "E07", "from": "digest@toolsweekly.example", "received": "2026-09-03T08:05", "subject": "Boost your agency revenue by 40%", "body": "Hi there,\n\nI noticed Lumen Photography and wanted to introduce our lead-generation platform. Can I book 15 minutes with you this week?\n\nRegards,\nAisha Okafor\nGrowthly", "expected_category": "vendor_pitch", "expected_action": "archive", "expected_priority": "none" }, { "id": "E08", "from": "luca.moretti@pixelandthread.example", "received": "2026-09-07T13:18", "subject": "Signed contract attached", "body": "Hi,\n\nSigned copy attached. Looking forward to starting on Monday. Let me know if you need anything else from our side.\n\nLuca Moretti\nPixel & Thread", "expected_category": "contract", "expected_action": "reply_within_1_day", "expected_priority": "medium" }, { "id": "E09", "from": "hanna.vogel@vellumbooks.example", "received": "2026-09-02T09:22", "subject": "One more thing for the project", "body": "Hi,\n\nCould we also add a second language to the site? I know it is not in the proposal, tell me what it would cost and whether it changes the timeline.\n\nHanna Vogel", "expected_category": "scope_change", "expected_action": "reply_within_2_days_quote_needed", "expected_priority": "high" }, { "id": "E10", "from": "diego.alvarez@vellumbooks.example", "received": "2026-09-07T13:22", "subject": "Not happy with the last delivery", "body": "Hi,\n\nThe report you sent has the wrong figures in section 3 and my client noticed. I need a corrected version by tomorrow morning and I would like a call about how this happened.\n\nDiego Alvarez, Vellum Books", "expected_category": "complaint", "expected_action": "reply_within_4_hours", "expected_priority": "urgent" }, { "id": "E11", "from": "noor.haddad@pixelandthread.example", "received": "2026-09-02T11:17", "subject": "Introducing you to a friend", "body": "Hi Lezzwork,\n\nCC'ing Noor Haddad from Pixel & Thread, they need exactly what you did for us last spring. I'll let you two take it from here.\n\nCheers,\nTom", "expected_category": "referral", "expected_action": "reply_within_1_day", "expected_priority": "high" }, { "id": "E12", "from": "security-alert@acc0unt-verify.example", "received": "2026-09-04T13:33", "subject": "Your receipt from CloudHost", "body": "Thanks for your payment of 2400 EUR. Your hosting plan renews on 2026-10-04.", "expected_category": "receipt", "expected_action": "archive_to_finance", "expected_priority": "low" }, { "id": "E13", "from": "sara.nilsson@cedarhousearchitects.example", "received": "2026-09-06T13:36", "subject": "Can I quote you?", "body": "Hi,\n\nWe are updating our website and would love to feature a short quote from you about working together. Two sentences is plenty.\n\nSara Nilsson", "expected_category": "testimonial_request", "expected_action": "reply_within_3_days", "expected_priority": "low" }, { "id": "E14", "from": "omar.farouk@lumenphotography.example", "received": "2026-09-05T17:26", "subject": "Reminder: invoice #1080 is overdue", "body": "Hello,\n\nOur records show invoice #1080 (1850 EUR) is 14 days overdue. Please arrange payment or let us know if there is an issue.\n\nAccounts, Lumen Photography", "expected_category": "overdue", "expected_action": "reply_within_1_day_finance", "expected_priority": "high" }, { "id": "E15", "from": "ingrid.dahl@vellumbooks.example", "received": "2026-09-01T14:48", "subject": "Which plan should we pick?", "body": "Hi,\n\nYou mentioned two options for the CRM. Which one would you pick for a team of three that mostly works from phones? No rush, next week is fine.\n\nIngrid Dahl", "expected_category": "info_request", "expected_action": "reply_within_3_days", "expected_priority": "medium" }, { "id": "E16", "from": "kenji.sato@cedarhousearchitects.example", "received": "2026-09-02T09:40", "subject": "Pausing our retainer", "body": "Hi,\n\nWe need to pause the monthly retainer from next month, cash flow is tight. Can you confirm what notice we need to give and whether we lose our slot?\n\nKenji Sato, Cedar House Architects", "expected_category": "cancellation", "expected_action": "reply_within_1_day", "expected_priority": "high" }, { "id": "E17", "from": "lea.fischer@orbitfitness.example", "received": "2026-09-06T12:25", "subject": "Notes from today", "body": "Hi,\n\nMy notes from our call: 1) you send the revised timeline by Wednesday, 2) we send the logo files, 3) launch target is the 20th. Shout if I missed anything.\n\nLea Fischer", "expected_category": "meeting_notes", "expected_action": "reply_within_2_days_confirm", "expected_priority": "medium" }, { "id": "E18", "from": "security-alert@acc0unt-verify.example", "received": "2026-09-05T12:08", "subject": "Action required: verify your account", "body": "Your account will be suspended in 24 hours unless you verify your payment details at the link below. Do not ignore this message.", "expected_category": "phishing", "expected_action": "flag_suspicious_delete", "expected_priority": "none" }, { "id": "E19", "from": "zoe.marin@pixelandthread.example", "received": "2026-09-01T10:01", "subject": "Thank you!", "body": "Hi,\n\nJust wanted to say the new site is working beautifully and we got three enquiries in the first week. Thank you.\n\nZoe Marin", "expected_category": "thank_you", "expected_action": "reply_optional_short", "expected_priority": "low" }, { "id": "E20", "from": "mateo.rossi@lumenphotography.example", "received": "2026-09-03T09:54", "subject": "Data processing agreement", "body": "Hi,\n\nOur compliance team needs a signed DPA before we can continue sharing customer data with you. Template attached; please review and sign within 10 business days.\n\nMateo Rossi, Lumen Photography", "expected_category": "legal_notice", "expected_action": "reply_within_3_days_review_needed", "expected_priority": "high" } ] }